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Karen Frankola
Communications and Change Management Consulting
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karenfrankola
Mar 13, 2015
5 min read
Has Instant Messaging Become More Annoying Than Email? Five Steps for More Productive Pinging
Fifteen years ago, I was asked to introduce instant messaging (IM) and other electronic collaboration tools to NBC's owned-and-operated...
karenfrankola
Feb 18, 2015
5 min read
Stop Guessing About the Best Way to Talk to Your Team
On average, employees check their email 36 times an hour or nearly 300 times a day. The typical information worker loses more than two...
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